Wednesday, 23 May 2012

Mobile Forms


As you know we created yagmap as a group messaging service aimed at businesses who want a secure and private method of communicating within their teams both in and out of the office. Well, we're really excited to have launched a new additional service to yagmap building on this communications platform to allow businesses to take advantage of the advances in mobile computing technology to allow them to complete forms electronically (eForms) while on the move or back in the office at the desk.

What we're really excited about though, is the feedback we've had from the customers we've demonstrated it to and who are using it in the wild. First and foremost they like the ease of use - which is a key design requirement we try to adhere to generally. For us, ease of use not only means ease of using the solution, but also ease of getting access to it in the first place. Whereas all other mobile eform solutions that we're aware of are built using native apps, we've stuck to our philosophy of HTML5 based web apps as users can simply browse to www.yagmap.com, sign in (or quickly create an account if it's their first time) and start using it straight away - none of this hunting around a cluttered app store. From a business point of view, this means sharing out yagmap forms is as easy as emailing a link to it!

Secondly, what has really impressed our customers is how the forms work like a native app:

  • you can do geolocation as it integrates with your device's GPS (or if it doesn't have GPS or can't pick up a signal, uses your WiFi or cell network details to try to determine your location)
  • it works online and offline - and if you submit forms whilst offline, once you're back online it automatically pushes the data up to the database without you needing to do anything

And thirdly, they like the speed with which forms can be deployed. At this stage we want to work with our customers to design their forms so once we've discussed their requirements, a form can be in place ready for testing very quickly. Obviously it depends on the size of the form and its complexity, but you're looking at hours rather than days for even the largest forms.

If you want anymore information on this new service please do get in touch with us at enquiry@yagmap.com.

Tuesday, 1 May 2012

Using yagmap to cope with email overload


Email overload is a common problem, especially in large organisations and the longer you've worked somewhere. It’s amazing how spammers manage to get hold of your email address regardless of how well you try to prevent it.

According to Symnantec (http://www.symanteccloud.com/en/gb/globalthreats/charts/spam_monthly) about 74% of all emails are spam and whilst your company's filtering service will do a good job of eliminating most of it, unfortunately and inevitably a significant amount will still get through to your inbox. In 2003, the BBC reported that spam email costs us an hour a day of unproductive time and it’s likely that this situation has got worse since.

So how can yagmap help you?

The way to use yagmap and make it most effective, is to set up groups with key contacts - those with whom communication is critical. Those whose emails you can’t afford to miss amongst the junk.

As you’ll trust and know the people in the group, you’ll know that only genuine correspondence will be posted to the group, not adverts for knock off watches or fake pills!

This means you can respond quicker as messages are delivered immediately, not delayed going via spam filters. Plus you can seamlessly switch devices, for example, from your laptop to Blackberry to personal iPhone. You can respond whenever and wherever.