Monday, 31 October 2011

How we use yagmap


We use yagmap all the time – naturally! Therefore we thought it would be useful to share with you how we use it so that it can give you ideas of how you can use it yourselves – but please feel free to share your own ideas!

For us yagmap has pretty much replaced email for internal communications. Why? Well it’s just a lot more convenient – and with the ability to easily access yagmap from PC, mac, smartphone with no configuration like email nor problems being logged in on multiple devices at the same time, you can access messages and continue conversations wherever you are such as in the office, on the train, abroad etc. The other feature we’ve found of enormous benefit is that when many people are involved in a conversation, unlike email, you can’t have a conversation taking different forks where people reply all to different emails within the trail. Also, you don’t get the situations where someone replies to the sender and not everyone else – although if you do want a one-one conversation that’s easy enough by creating a group just for the two of you which can be deleted once finished with if you’re unlikely to use it again.

Thursday, 29 September 2011

Primary and Secondary Contacts


With the launch of our new desktop design last week we introduced a new concept into yagmap of primary and secondary contacts. In this blog post we’d like to explain what we mean by these.

Primary contacts - you have invited them to join a group you own and they have accepted the invitation

Secondary contacts - someone who is in a group of which you are a member but is not a primary contact

For example, if you are in a group created by one your suppliers, which contains some of their other customers, you are unlikely to want to invite the other members of that group to your own groups.

Hopefully this makes sense, but it would be good to get your feedback and thoughts on this via email to our support address (support@yagmap.com) or through the comments on this entry.

Wednesday, 21 September 2011

New desktop design launched today


Today we are thrilled to launch our new desktop design which we hope better reflects how you will use the yagmap service on your desktop or laptop computer making better use of the larger screen estate available.

We've based the design on a dashboard principle allowing you to respond to messages or start conversations, whilst at all times seeing your message feed, from one screen without needing to wait for the browser to load new pages each time you interact with a conversation or message.

This is achieved using a three column display with:

  • the leftmost column showing all your groups
  • the rightmost column your message feed which automatically updates
  • the middle column being the interactive area of the dashboard where the full conversations and replies are displayed, along with the option to respond or start new conversations.

We believe this better reflects how you would use yagmap in a business environment, particularly if you have a large number of groups set up and a busy message feed – it should save you a significant amount of time not having to wait for your browser to refresh all the time meaning you can get on with the job at hand.

In order to get the most out of the new site, you really need to be using a modern browser and we’ve developed it and tested it on IE9, Safari 5, Firefox 6 and Chrome 14. It will work on older versions of these browsers, even IE6 - although it won’t look as pretty!

Friday, 5 August 2011

The principles of yagmap group messaging


  • Yagmap is based on the principle of 'compartmentalised' messaging groups
  • Each group can have as few or as many members as you like
  • Every group has a 'Group Owner' and 'Group Members'
  • Messages are kept within the members of the group
  • When a message is submitted all members within the group can see it and respond
  • Any group can have a number of different conversations, just like in real life!
  • Any member can start a new conversation - just remember to try and make the topic clear to everyone else in the group!
  • Group Owners own the group. They choose who is invited. They can delete or add new members. When a new member is invited, an invitation will be sent to the invitee. To join the group the invitee must register with yagmap and can then choose whether or not to accept the invitation.
  • Group Members are part of the group. They can view and submit messages within the group and can create new conversations.  They cannot amend the member list, on the Group Owner can do this.
  • You can 'own' multiple groups and be a member of multiple groups